Catering Services

Place Your First Catering Order

Click Event Catering in the left sidebar.
Set the delivery date and time — click the date at the top and pick a specific 30-minute window (e.g., 11:30 AM – 12:00 PM).
Set Event Details — click Event Details next to the date to enter the number of attendees and an optional event name.
Browse the catering menu, click a dish to choose your portion size (e.g., Serves 15 or Serves 20), then click Add to Cart.
Open the cart, review your order, and click Checkout.
Fill in the delivery address, contact info, and payment method, then click Place Order — or Generate Proposal to share a quote first.

Tip: Catering menus offer a much wider selection than Box Meal — including Breakfast platters, Produce, Desserts, and even Nursery & Flowers for event decoration.

How Catering Differs from Box Meal

If you’re familiar with ordering Box Meals, here’s what’s different in Event Catering:

	Box Meal	Event Catering
Who it’s for	Individual daily lunch	Groups and events
Portion sizes	Single serving	Serves 10 / 15 / 20+ people
Pricing	Per meal ($9–$17)	Per platter ($65–$130+)
Time selection	Lunch or Dinner	Specific 30-minute delivery window
Filters	Rating, Price, Brands, Eco Packaging	Allergens, Cuisine, Brand, Dietary Options
Categories	Cuisine-based (Japanese, Mexican…)	Includes Breakfast, Produce, Catering Service, Nursery & Flowers
Extras	—	Tableware, Onsite Server
Checkout	Simple payment	Event details, contact, delivery instructions, Generate Proposal option

Set the Date & Delivery Time

Click the date in the top navigation bar to open the scheduling panel.

Left side — A monthly calendar. Select the day you need catering delivered.
Right side — Delivery time slots in 30-minute windows, from 08:00 AM through 02:30 PM. Pick the slot that matches your event start time.
Click Confirm to apply.

The selected date and time appear in the top bar (e.g., Wed 03/11, 11:30 AM - 12:00 PM) and can be changed at any time before checkout.

Set Event Details

Click Event Details next to the date in the top navigation bar.

Number of attendees — Use the +/- buttons to set your headcount. This helps calculate per-person cost later.
Event name (Optional) — Give your event a name for easy reference (50 characters max).
Click OK to save.

Browse the Catering Menu

After setting the date and event details, you’ll see the full catering menu.

Category Tabs

Scroll the top row to browse by category:

Breakfast · Salad · Burger · Sandwich · Bowl · Sushi · Taco · Burrito · Wrap · Pizza · Noodles · Entrée · Side · Dessert · Drink · Snack · Produce · Dairy & Eggs · Nursery & Flowers · Catering Service

Filters

Use the filter bar to narrow results:

Allergens — Exclude dishes containing specific allergens
Cuisine — Filter by cuisine type
Brand — Pick specific catering providers
Dietary Options — Vegetarian, Vegan, Gluten-Free, etc.
Reset All — Clear all filters

Meal Cards

Each card shows:

Dish photo and catering provider name (e.g., Caterman Catering)
Dish name and dietary icons
Price per platter (e.g., $78.00, $89.00)
Serving capacity (e.g., Available in 10/15/20 Servings)
Number of people served (e.g., 15 people)
An Add button (+) for quick add

View Dish Details & Choose Portion

Click any dish card to open the detail page.

What You’ll See

Dish photo — Large image of the platter
Provider name — e.g., Caterman Catering
Ingredients — Full ingredient list (e.g., Butter (Dairy), Cream (Dairy), Egg)
Choose Your Portion — Select the serving size that fits your group:
- e.g., Serves 15 — $78.00
- e.g., Serves 20 — $104.00
- Adjust the quantity for each portion with +/- buttons
- Total serves updates as you add
Dietary tags — Portuguese, French, Non Spicy, Gluten Free, Nut Free, Soy Free, Alcohol Free, Sesame Free, Seafood Free, Beef Free, Pork Free, Poultry Free, Lamb Free, Vegetarian
Allergens — Icons for flagged allergens (e.g., Dairy, Egg)
Special Requests — Free-text field for custom instructions (30 characters max, e.g., “No tomato”)
Add to Cart button — Shows the running total (e.g., Add to Cart ($78.00))

Review Your Cart

Click the cart icon in the top-right corner to open the cart panel.

Cart Contents

Delivery time at the top (with edit/delete icons)
Each item shows: dish name, portion size (e.g., Serves 15), price, quantity controls
Total serves — Running total of how many people all items cover

Cost Breakdown

Subtotal — Sum of all platter costs
Delivery Fee — Typically $0.00
Service Fee — Platform fee
Tax — Applicable taxes
Total — Final amount

A note at the bottom reads “Add your guest count for cost per person” — set your attendee count in Event Details to see the per-person cost.

When ready, click Checkout.

Checkout & Place Order

The checkout page has several sections. Fill them in from top to bottom.

Catering Request Details

Customer Account — Search for and link a customer account (useful for recurring clients)
Customer Name (Optional) — The client or organizer name
Event Name (Optional) — Name of the event
Number of Attendees — Confirm headcount

Order Detail

Delivery Time — Confirms your selected date and time window
Items — Lists all dishes with portion sizes, prices, and quantities. You can still adjust quantities or click Add More to add more items.
Tableware — Toggle on if you need plates, utensils, and napkins (additional cost may apply)
Onsite Server — Toggle on to request a server at your event (charged per server per hour)

Contact

First Name / Last Name — Contact person for the delivery
Phone Number / Email Address — For delivery coordination
+ Add Other Contact — Add additional contacts if needed
Delivery Time — Confirm or change the time slot

Delivery Address

Delivery Address — Select from saved addresses or enter a new one
Address Line 2 — Suite, floor, or room number
Delivery Instructions (Optional) — Parking details, entrance info, or special delivery notes

Billing Information

Email Address (Optional) — For invoice delivery
Billing Address (Optional) — If different from delivery

Payment

Choose your payment method:

Personal credit/debit card (e.g., VISA *1038)
Company allowance — Use your company meal budget
Company card — Shared company payment card

Click Edit Card to update card details.

Payment Summary (Right Side)

The right panel shows a live cost breakdown:

Items, Tableware & Server, Subtotal
Delivery Fee, Service Fee, Tax
Credit Card Processing Fee
Total (e.g., $111.26)
Price / Person (e.g., $7.42) — Calculated from total ÷ attendees
Cancellation Policy link

Submit

Two options at the bottom:

Place Order (red button) — Submit the order immediately. Payment is charged.
Generate Proposal (white button) — Create a proposal/quote to share with stakeholders before committing. No payment is charged until the proposal is approved.

Common Questions

How far in advance should I order catering?
We recommend ordering at least 1–2 days ahead to ensure your preferred dishes and time slots are available.

What’s the minimum order for catering?
There is no strict minimum, but catering platters are designed for groups — the smallest portion typically serves 10 people.

Can I mix items from different catering providers?
Yes. You can add dishes from multiple providers into the same cart.

What’s the difference between Place Order and Generate Proposal?
Place Order submits and charges immediately. Generate Proposal creates a shareable quote — useful when you need approval from a manager or client before ordering.

Can I request tableware and a server?
Yes. Toggle on Tableware and/or Onsite Server during checkout. Tableware may be free or incur a small charge. Onsite servers are billed per server per hour.

How do I change the delivery time after ordering?
Contact support as soon as possible. Changes depend on availability and how close to the delivery time you are.

Is there a per-person cost shown?
Yes. Set your attendee count in Event Details, and the Price / Person will appear in the Payment Summary on the checkout page.

Can I cancel a catering order?
Check the Cancellation Policy link on the checkout page for the cancellation window and refund terms.

WeBox Help Center | Last updated: 2026-03-11 | Need more help? Contact support — typical response time under 5 minutes.