--- title: Menu & Ordering description: menu and ordering services --- [Skip to content](https://support.webox.com/en/kb/menu-order#main-content) English Show submenu for translations ![WeBox Inc](https://support.webox.com/hs-fs/hubfs/160.png?width=160&height=160&name=160.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [WeBox Knowledge Base](https://support.webox.com/en/kb) 2. [General](https://support.webox.com/en/kb/general) # Menu & Ordering #### Place Your First Order Ordering on WeBox takes less than a minute: 1. Go to **webox.com** and click **Sign In** (top-right). Log in with your company email and password.![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-18-46-2214-AM.png?width=590&height=306&name=image-png-Mar-04-2026-07-18-46-2214-AM.png) ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-20-21-4399-AM.png?width=590&height=304&name=image-png-Mar-04-2026-07-20-21-4399-AM.png) 2. Make sure the **date**, **meal period** (Lunch or Dinner), and **delivery address** at the top of the page are correct. ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-20-50-0914-AM.png?width=494&height=386&name=image-png-Mar-04-2026-07-20-50-0914-AM.png) 3. Browse the menu or use the **search bar** to find a dish you like. ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-05-2026-01-20-22-8574-AM.png?width=2560&height=1319&name=image-png-Mar-05-2026-01-20-22-8574-AM.png) 4. Click **Add** on the dish card — or click the card to see details, customize, then tap **Add to Cart**. ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-05-2026-01-20-46-6972-AM.png?width=359&height=383&name=image-png-Mar-05-2026-01-20-46-6972-AM.png) 5. Click the **cart icon** (top-right), review your order, and click **Checkout**. ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-22-56-2580-AM.png?width=264&height=965&name=image-png-Mar-04-2026-07-22-56-2580-AM.png) > **Cutoff time:** Same-day lunch orders must be placed before **10:00 AM**. After the cutoff you can still order for the next day or later. --- #### Find the Right Meal ### Search[](https://support.webox.com/en/kb/menu-order#search) Type anything in the search bar — a dish name (`chicken salad`), an ingredient (`salmon`), a cuisine (`Japanese`), or even a restaurant name (`Starbird`). Press Enter to see results. ### Filters[](https://support.webox.com/en/kb/menu-order#filters) Use the filter buttons below the category tabs to narrow down your options: ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-23-19-6827-AM.png?width=567&height=76&name=image-png-Mar-04-2026-07-23-19-6827-AM.png) - **Rating** — Show only highly-rated dishes (e.g., 4.0+ stars) - **Price** — Filter by price range - **Brands** — Pick specific restaurants - **Eco Packaging** — Show only eco-friendly options - **Sort** — Sort by popularity, price, rating, or newest You can combine multiple filters at the same time. ### Cuisine Tabs[](https://support.webox.com/en/kb/menu-order#cuisine-tabs) ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-23-30-9997-AM.png?width=670&height=50&name=image-png-Mar-04-2026-07-23-30-9997-AM.png) Scroll the category bar at the top of the menu — `Deals`, `Salad`, `Bowl`, `Burger`, `Japanese`, `Mexican`, etc. — to jump to a specific section. --- #### Customize & Add to Cart Click on any dish card to open its detail page. Here you can: - View nutrition facts, ingredients, and allergen info - Read customer reviews - Choose **customization options** — sides, dressing, spice level, add-ons - Type **special instructions** (e.g., “no cilantro”) - Adjust **quantity** with the +/- buttons Click **Add to Cart** when you’re done. > **Quick add:** If you don’t need to customize, just click the **Add** button directly on the meal card — it adds with default options instantly. --- #### Review & Checkout Click the **cart icon** in the top-right corner to open your cart. You can: - Change quantities or remove items - Apply a promo code - See the full cost breakdown (subtotal, delivery fee, tax, total) When everything looks good, click **Checkout**, confirm your delivery info and payment method, then click **Place Order**. You’ll get a confirmation on screen and an email with your order number. --- #### Change Date, Time, or Address The top navigation bar shows your current delivery settings. Click any of them to change: - **Delivery Date** — Click the date at the top to pick a different day. You can order up to 7 days ahead. - **Lunch / Dinner** — Toggle between Lunch and Dinner next to the date. The menu updates automatically. - **Delivery Address** — Click the address to switch your building or floor. This may change available restaurants. - **Budget Balance** — Your remaining meal allowance is shown in the top bar so you know how much you can spend. --- #### After You Order ### Track Your Order[](https://support.webox.com/en/kb/menu-order#track-your-order) ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-05-2026-01-21-17-3491-AM.png?width=2560&height=1319&name=image-png-Mar-05-2026-01-21-17-3491-AM.png) Go to **My Orders** (click your name at the top-right, then select **My Orders**). You can: - **Track** — See real-time delivery status - **Details** — View the full order breakdown - **Invoice** — Download a receipt - **Reorder** — One-click reorder the same meal ### Cancel or Modify ### [![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-24-37-8126-AM.png?width=670&height=98&name=image-png-Mar-04-2026-07-24-37-8126-AM.png)](https://support.webox.com/en/kb/menu-order#cancel-or-modify) You can cancel or modify an order **before 10:00 AM** on the delivery day. After the cutoff, contact support for help. --- #### Save Time on Future Orders - **Favorites** — Click the heart icon on any dish to save it. Access all favorites from **My Favorites** in the sidebar for quick reordering. - **Automatic Orders** — Set a weekly schedule (e.g., Lunch on Mon–Fri) and let WeBox order for you automatically. Find it under your profile menu. - **Order Calendar** — Use the calendar view in the sidebar to see which days you’ve ordered and quickly fill in any gaps. - **Blocked Dishes** — Don’t like a dish? Block it so it never shows up in your recommendations or auto-orders. --- #### Dietary Needs & Allergies ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-25-03-2704-AM.png?width=459&height=469&name=image-png-Mar-04-2026-07-25-03-2704-AM.png) Go to **Dietary Settings** in the left sidebar to set your preferences once — they’ll apply every time you browse. **Dietary types:** Omnivore, Pescatarian, Vegetarian, Vegan, Gluten-Free, Halal, Keto-Friendly, Dairy-Free **Allergens:** Tree Nuts, Peanuts, Dairy, Soy, Wheat/Gluten, Fish, Shellfish, Eggs, Sesame > Dishes containing your flagged allergens will show a warning icon. You can still order them, but the system will remind you before checkout. --- #### Order for a Guest ![](https://support.webox.com/hs-fs/hubfs/image-png-Mar-04-2026-07-26-54-9900-AM.png?width=355&height=419&name=image-png-Mar-04-2026-07-26-54-9900-AM.png) Need to order lunch for a visitor, interview candidate, or client? Use **Guest Order** in the left sidebar. 1. Click **Guest Order** in the sidebar. 2. Enter the guest’s name. 3. Pick a date, meal period, and dishes — just like a regular order. 4. Confirm. The charge is billed to your account. --- WeBox Help Center | Last updated: 2026-02-27 | Need more help? Contact support — typical response time under 5 minutes. - [Getting started](https://support.webox.com/en/kb/getting-started) - [FAQs](https://support.webox.com/en/kb/faqs) - [General](https://support.webox.com/en/kb/general) - [Account](https://support.webox.com/en/kb/account) - [Support](https://support.webox.com/en/kb/support) [![WeBox Inc](https://support.webox.com/hs-fs/hubfs/160.png?width=160&height=160&name=160.png "WeBox Inc")](http://www.webox.com) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, WeBox Inc